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Asterisk is a Private Branch Exchange (PBX) that includes many features such as multiple extensions, voice mail, conference calling, call forwarding, interactive voice response (phone menus), and automatic call distribution. It supports a wide range of Voice over IP (VoIP) protocols. Asterisk servers can be linked via the Internet or a Private Network.
The benefits of using VoIP for corporate use include improved customer service, a reduction in network infrastructure, and a significant cost savings. Using VoIP lowers corporate telecom costs and reduces licensing and operational costs. Unlike traditional phone systems, there are no additional licensing costs for advanced call distribution features such as queues, voicemail and conference bridging. Since it runs on standard computer hardware using traditional network switching and routing devices, system administrators are not required to train on new platforms.
However, Asterisk is not an off-the-shelf phone system. Its robust feature set necessitates a substantial amount of technical know-how in order to leverage the complete functionality of the system. Trillys has the knowledge and expertise to fully install, configure and maintain your corporate Asterisk VoIP system.
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